By accessing and using this Website, you agree to comply with the following terms and conditions (hereinafter referred to as the “Terms”). If you do not agree with these Terms, please do not use this Website. We reserve the right to change these Terms at any time without prior notice. You should check regularly for the latest updates.  

This Website is only for those who have full civil capacity to participate in legal transactions under the laws of Vietnam. If you are under 18 years old or have limited civil capacity, you need to have the consent of your parents or legal guardian when using this Website.

Content and Copyright

All content on this Website, including but not limited to text, images, logos, icons, designs, sounds, videos, and software, is the property of VDS Travel or our licensors. You may not copy, reproduce, distribute, display, transmit, or use the content on this Website for any commercial purpose without our written permission.

Booking Services

When you book Services through this Website, you confirm that you have read and understood the terms and conditions applicable to that Service. You also confirm that you have the legal right to make the Service booking and accept financial responsibility for the payment of the Service.

When you complete the Service booking process through this Website, you will receive a Service booking confirmation email from us. This email contains detailed information about the Service you have booked, including the name, address, and phone number of the Service provider (hereinafter referred to as the “Provider”), price, time, quantity, and other relevant terms and conditions. You should carefully check the confirmation email and notify us immediately if there are any errors.

You are responsible for presenting the Service booking confirmation email when using the Service at the Provider. You are also responsible for complying with the Provider’s regulations when using the Service, including complying with requirements for identification documents, passports, visas, vaccinations, and insurance.

Limitation of Liability

We are not legally responsible for any damages, losses, costs, claims, or complaints arising from or related to your use of this Website or the Services, including but not limited to the following cases:

  • Your inability to use this Website or the Services due to technical errors, network errors, server errors, software errors, or other causes beyond our control.
  • Your dissatisfaction with the quality, price, safety, or other factors of the Services provided to you by the Provider.
  • Your being denied the use of the Services due to not having valid identification documents, passports, visas, vaccinations, or insurance, or due to violating the Provider’s regulations or relevant laws.
  • Your loss, theft, damage, or injury during the use of the Services due to the actions or omissions of the Provider or any third party.
  • Your inability to use the Services due to natural disasters, war, riots, terrorism, or other force majeure events.

In any case, our legal liability to you will not exceed the amount you paid for the Services through this Website.

Intellectual Property Rights

This Website and all content, designs, logos, icons, and software on this Website are the intellectual property of VDS Travel or our licensors. You may not copy, reproduce, distribute, display, transmit, or use these intellectual property rights for any commercial purpose without our written permission.

Comments and Feedback

We always welcome and appreciate your comments and feedback on this Website and the Services. You can send your comments and feedback to us via email or phone using the contact information provided on this Website. When you send comments and feedback to us, you agree that we have the right to use, copy, modify, distribute, and publish such comments and feedback for any purpose without compensation to you.

Privacy and Cookies

We respect your privacy and are committed to protecting your personal information when you use this Website. You should carefully read our Privacy and Cookie Policy to understand how we collect, store, use, and disclose your personal information when you use this Website.

Governing Law and Dispute Resolution

These Terms and any disputes arising from or related to your use of this Website or the Services will be governed by the laws of Vietnam. You agree that the courts of Vietnam will have exclusive jurisdiction to resolve any such disputes.

Contact Information

If you have any questions, comments, or complaints about these Terms or the use of this Website, you can contact us through the following information:

  • Company name: VDS Investment Trading and Service Company Limited
  • Hotline: 0765.222.444 – 0986.888.714 – 0918.576.489
  • Email: info@vdstravel.vn – vdstravel.com.vn@gmail.com

We will try to resolve any issues and respond to your feedback as soon as possible.